At Bourbon Reserve Liquor Store, we are committed to delivering your order safely, securely, and in a timely manner. Please review our shipping policy below for full details.

1. Shipping Locations

We currently ship to select states and regions where the sale and delivery of alcohol are legally permitted. Due to varying state laws, we are unable to ship to certain locations. If your address is not eligible, you will be notified during checkout.

2. Age Verification

All customers must be 21 years or older to purchase alcohol. By placing an order, you confirm that you meet the legal drinking age requirement.

  • A valid government-issued ID is required upon delivery.
  • Orders cannot be left unattended and must be signed for by an adult (21+).

3. Processing Time

  • Orders are typically processed within 1–3 business days.
  • Processing times may vary during holidays, promotions, or high-demand periods.

4. Shipping Methods & Delivery Time

We offer standard and expedited shipping options depending on your location:

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 2–3 business days

Delivery times are estimates and may vary due to weather, carrier delays, or other unforeseen circumstances.

5. Shipping Costs

Shipping costs are calculated at checkout based on:

  • Order size and weight
  • Delivery location
  • Selected shipping method

Occasionally, we may offer promotional free shipping on qualifying orders.

6. Packaging

All orders are carefully packaged to ensure safe transit. We use secure, compliant packaging materials designed specifically for shipping glass bottles.

7. Failed Delivery Attempts

If delivery is attempted and no eligible recipient (21+) is available:

  • The carrier may reattempt delivery.
  • Additional fees may apply for redelivery.
  • After multiple failed attempts, the order may be returned, and refunds will be subject to restocking and shipping fees.

8. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit:

  • Contact us within 48 hours of delivery.
  • Provide photos of damaged items and packaging.

We will work with the carrier to resolve the issue and may offer a replacement or refund where applicable.

9. Order Tracking

Once your order ships, you will receive a confirmation email with tracking information so you can monitor your delivery in real time.

10. Weather & Temperature Conditions

To protect product quality, shipments may be delayed during extreme weather conditions (heat or cold). We prioritize the integrity of your purchase and appreciate your understanding.

11. Compliance with Laws

By placing an order, you acknowledge that you are responsible for complying with all local and state laws regarding alcohol purchases and shipments.

12. Contact Us

If you have any questions regarding your shipment, please contact our customer support team through our website.